| *** Customer Testimonials *** | ||
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Our first encounter with Chassell Carpenty & Woodwork, Inc. i.e. Tom, and eventually Jan, Gar and Jeremy Heikkinen, occurred when we tried to have replacement door facings made for a 1906 arts and crafts home we were restoring. We called Tom and he said he couldn't do the facings then (summer) but he could do them later in the fall as summer was their busy season for new home construction. I was immediately impressed by his hosesty. He finished the facings in the fall as he said he would and did an excellent job. We then attemped to obtain bids from vendors in the area for other restoration sush as roofing, painting, porch repairs, etc. In a number of cases we would solicit vendors for bids and after making an appointment they never showed up. We called Tom and he would always arrive as scheduled, provide us with estimates, and, if he didn't do the particular work in question, he would recommend a reliable vendor. We were never disappointed. Chassell Carpentry & Woodwork crew ended up doing all our restoration work which included, but was not limited to, a complete new roof, a rebuild of a two story porch with 4 large columns, inside wall boarding, painting, etc. The only work not performed was on our chimney, in which case, Tom recommended a vendor who satisfactorily completed the job. We eventually sold our 1906 arts and crafts home and purchased property on Lake Superior to have a new home built. Of course, by this time we decided that Chassell Carpentry and Woodwork would be our builder. Tom also offered to give us his opinion on any property which we were considering for purchase. We took him up on his offer and sincerely appreciated his valuable input. They were patient and provided great assistance in the myriad of decisions which were required regarding the details of our new home, e.g. cabinets, appliances, colors, light fixtures, facings, etc. The Chassell Carpentry and Woodwork crew built our home while we spent the winter in Arizona. The company kept us apprised by pictures on their website and phone calls to us when required. Our new home was finished in the spring when we returned. We were completely satisfied. Chassell Carpentry and Woodwork now takes care of all our projects, the latest being a new 20 x 20 outbuilding. Our experience has been exceptionally satisfactory and we would recommend Chassell Carpentry and Woodwork to anyone. We are not related to anyone at the company but we have become personal friends with Jan and Tom. Another plaudit in the company's favor is their employees. They were always courteous and friendly and I cannot recall ever hearing any expletives from any of them. I believe that anyone choosing Chassell Carpenty & Woodwork as their builder will have a positive experience. George and Elaine | ||